1. Who We Are
KoolDrama is a short-drama streaming service delivered as a mini program inside TikTok, operated by KoolMind Studios LLC ("we", "us"). Contact: [email protected].
2. Information We Collect
- Account information — when you log in with TikTok (including silent login), we receive your TikTok user ID, username, and avatar as provided by TikTok.
- Viewing activity — titles and episodes you watch, watch progress, favorites, watch history, and preferences, used to resume playback and personalize recommendations.
- Transaction records — records of Coin purchases, unlocks, and subscriptions (processed by TikTok; we receive transaction confirmations, not your full payment-card details).
- Device & technical data — device model, operating system, app/library version, language, region, and diagnostic logs used to keep the service working.
- Support communications — messages you send to our support team.
We do not collect your payment-card numbers; payments are processed securely by TikTok.
3. How We Use Information
- Provide, operate, and improve the service (playback, resume, recommendations).
- Process purchases, unlocks, and subscriptions and prevent fraud.
- Communicate with you about your account, transactions, and service updates.
- Analyze aggregated usage to improve content and performance.
- Comply with legal obligations and enforce our Terms of Service.
4. How We Share Information
- TikTok — the platform that hosts KoolDrama as a mini program and processes login, playback infrastructure, and payments, under TikTok's own privacy policy.
- Service providers — hosting, analytics, and customer-support vendors who process data only on our instructions.
- Legal & safety — where required by law, court order, or to protect the rights, safety, and integrity of our users and service.
We do not sell your personal information.
5. Cookies & Local Storage
We use essential local storage/cookies to keep you logged in, remember watch progress, and keep the service secure. These are required for the service to function.
6. Data Retention
We keep account and viewing data for as long as your account is active, and transaction records for as long as required by tax and accounting law. You may request deletion as described below; some records may be retained in anonymized or legally required form.
7. Your Rights
Depending on where you live, you may have the right to access, correct, delete, or export your personal information, and to object to or restrict certain processing. To exercise these rights, contact [email protected]. We will respond within the timeframes required by applicable law.
8. Children's Privacy
KoolDrama is not directed to children under 13, and we do not knowingly collect personal information from children under 13. Individual titles may carry higher age ratings (for example, 16+); those ratings are enforced in the service. If you believe a child has provided us information, contact us and we will delete it.
9. International Transfers
Your information may be processed in the United States and other countries where we or our providers operate. We take reasonable steps to protect it consistent with this policy.
10. Security
We use reasonable technical and organizational measures to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
11. Changes to This Policy
We may update this policy from time to time. Material changes will be announced in the service; the "Last updated" date above reflects the latest version.
12. Contact Us
Privacy questions or requests: [email protected]
KoolMind Studios LLC